Domestic Shipping Policy

Shipment processing time

All orders would be processed in 3 working days. Our delivery partner is Delhivery and based on your location, would take between 1-7 days for delivery post-dispatch from us.

 

Shipping rates and delivery estimates

The shipping rates would be provided during the checkout process. We reserve the right to implement seasonal special offers and promotions on our delivery charges, which will be communicated on our website at the time of order.

 

Shipment confirmation and order tracking

A confirmation email will be sent to the provided email ID with Tracking Details once an order is placed.

Customs, duties, and taxes

We not responsible for any customs and additional taxes (apart from Goods and Service Tax in India) applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Moarvi Exports Pvt. Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.

Returns Policy

Products once dispatched cannot be returned.

Contact Details:

aruna@sampansoaps.com

abhishek@abhishekrathi.com

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